Privacy Policy

1. Information We Collect

A. Information You Voluntarily Provide

When you call our telephone dispatch line at (800) 555-0142, you may voluntarily provide certain information necessary to evaluate your water intrusion incident and coordinate emergency water extraction services. This information may include your name, telephone number, property address and postal zip code, and details regarding the water intrusion incident (source of water, approximate depth, affected rooms, and building type). We do not collect personal information through online contact forms or user account registrations on this Site.

B. Automatically Collected Technical Data

When you browse our static website, standard web server logs and content delivery networks (such as Cloudflare) may automatically record basic technical data sent by your web browser, including your IP address, browser type and version, operating system, referring website addresses, and pages viewed with timestamps. This data is used solely to maintain network security, optimize website performance, and prevent fraudulent activity.

2. How We Use Your Information

Any information you provide is used strictly for legitimate business operations: coordinating and dispatching emergency water extraction equipment and technicians to your property, communicating with you regarding arrival status and safety instructions, maintaining operational service logs, and ensuring site security and uptime. We do not sell, rent, trade, or monetize your personal information to third-party marketing companies.

3. Disclosure of Information

We may disclose your information under limited circumstances: to local water extraction technicians and field crews directly involved in providing on-site water removal services at your property; to trusted technology providers (such as Cloudflare for content delivery and web hosting); and when required by applicable law, court order, or governmental authority to protect personal safety, property, or legal rights in emergency situations.

4. Cookies and Tracking Technologies

Our website is delivered as a lightweight, static export and does not utilize intrusive third-party behavioral tracking cookies, profiling mechanisms, or third-party advertising pixels. Basic session cookies or security tokens may be utilized by our content delivery network exclusively to prevent distributed denial-of-service (DDoS) attacks and ensure site stability.

5. Data Security

We implement reasonable technical and organizational precautions to protect the information transmitted to us against accidental loss, unauthorized access, alteration, or disclosure. However, no data transmission over the Internet or telephone network can be guaranteed to be completely secure, and we cannot warrant absolute security.

6. Contact Information

If you have questions regarding this Privacy Policy or our operational practices, you may contact: